Inviting your team
How to add staff to Triton, what each role can see, and how to remove someone when they leave.
On this page
A Triton workspace is multi-user by design. Your instructors, front-desk staff, managers, and virtual assistants all get their own login, with permissions scoped to what they need.
Triton's four default roles
Owner
Full access to every feature across every branch, including billing, staff payroll, and settings.
Admin
Everything except permission to delete other staff or change organization-wide settings.
Manager
Day-to-day operations — members, calendar, attendance, inbox, marketing — but no billing configuration or staff pay visibility.
Virtual assistant
Read-only almost everywhere, with the ability to reply in the inbox. Designed for remote VAs who help with follow-ups without needing access to sensitive data.
Sending an invite
Go to Staff → Invite, enter the person's email, pick a role, and choose which branches they should have access to. They'll receive an email with a link to set a password.
What a new staff member sees
On first login they land on the dashboard for their default branch. They can switch between any branches you granted them in the sidebar.
Removing someone
When a contractor or instructor leaves, go to their staff profile and click Archive. They immediately lose access, but Triton keeps their historical data (audit log entries, messages sent, classes taught) so your records stay intact.
⚠️ Do not delete a staff account if they've ever sent messages, logged check-ins, or issued certificates. Archiving preserves audit trails; deletion doesn't.
Custom roles
If the four defaults don't fit, you can build your own role under Manage → Roles. Create a role, tick the exact permissions, and assign it. Changes take effect on the staff member's next page load.
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